Dir/Auxiliary Services Operations

Position Number: S-3155
Type of Recruitment: External

Position Summary:
This position serves as Director of Auxiliary Services Business Operations, reporting directly to the Executive Director of Auxiliary Services. The Director is responsible for overseeing and managing essential business operations and financial contract management services for the unit, including but not limited to budget development, reconciliation, reporting, and financial contract obligations. This position also manages the development and forecasting for Auxiliary Services' approximate $60M budget. The Director also oversees business operation activities and financial contract management for Residence Life, CMU Dining, CMU Bookstore, University Events, Events & Conference Services, Bovee University Center, and Printing Services.

Required Qualifications:
Bachelors degree or a combination of education and experience that equates to four years.
3 years of related professional experience, including supervision experience.
Experience in developing, implementing and monitoring large budgets.
Experience in conflict resolution and problem solving.
Knowledge of email and Microsoft products including Outlook, Word, Excel, PowerPoint, and online systems.
Demonstrated leadership and supervisory skills.
Demonstrated excellent verbal and written communication and organizational skills.
Demonstrated ability to work successfully in a team environment.
Demonstrated organizational skills and strong attention to detail.
Demonstrated ability to maintain confidentiality and exercise independent judgment.
Demonstrated positive interpersonal skills.
Demonstrated ability to communicate effectively and project a positive attitude.
Ability to plan, establish priorities, and handle multiple tasks and projects.
Ability to work in a culturally-competent manner.
Ability to make value-driven and ensure financial responsibility.
Ability to perform the essential functions and requirements of the job, with or without accommodations.

Preferred Qualifications:
Experience working in a SAP HR, Finance and CM environment.
Experience working with an automated timekeeping system.
Demonstrated experience working with financial records and an understanding of accounting principles.
Proven ability to keep abreast of the developments concerning university policies which affect assigned areas of responsibility.
Proven ability to interpret university policies and procedures.
CASP (Certified Auxiliary Services Professional)

Duties & Responsibilities:
Business Procedures and Compliance:
Leads and Maintains Auxiliary Services financials of approximately $60M.
Creates, reconciles, audits, and processes journal transfers for the Auxiliary Services accounts, including operating, maintenance, clearing, and social accounts.
Monitors various financial and statistical reports including revenue projections and expenses; proposes changes in all Auxiliary Services fees and charges and enters the Auxiliary Services budget into SAP.
Oversees year-end processes and carry forward balances/returns across Auxiliary Services units.
Prepares applicable reports, schedules, and budget statements; prepares journal entries as necessary.
Prepares operational analyses and reports and continuously audits existing procedures to determine potential improvements to the efficiency of operations.
Ensures compliance with university policy and procedures regarding all business operations by applying best practices and protocols in accordance with professional ethics.
Provides advice and assistance to senior management in the planning, implementation, and evaluation of modifications to existing operations, systems and procedures.
Coordinates accounting, accounts payable, payroll functions, and general operations of all Auxiliary Services departments.
Assists with internal/external audits for departments and is involved in review/implementation of recommendations.
Assists with testing of Transact, SAP, and TimeClock Plus as new functionality is introduced.

Budget Development and Implementation:
Develops and administers annual operating budget based on a multi-year strategy for short and long-term revenue goals, maintaining a five-year financial plan.
Monitors various financial and statistical reports including revenue projections and expenses, proposing changes on all Auxiliary Services fees and charges as necessary.
Identifies and maintains adequate reserves required to fund short and long-term business development or operation requirements to include capital plans, operational contingencies, and debt services.

Financial Contract Administration:
Responsible for all financial management and reporting of the campus dining contract.
Administers contracts for snack vending, beverage, and laundry contracts to include addressing concerns and reconciling monthly deposits for each area.
Responsible for all financial contract management and monthly reporting for all Auxiliary Services Contracts.

General:
Serves as secondary liaison between Central Michigan University and the campus dining contracted provider.
Develops shared processes for Auxiliary Service departments.
Provides advice and assistance to senior management in the planning, implementation, and evaluation of existing operations, systems, and procedures.
Works across all levels of an organization with the emphasis on quality customer service and compliance.
Hires, evaluates, trains, disciplines, and recommends dismissal of staff as necessary.
Participates in a variety of meetings, on committees and/or other related groups to communicate information regarding programs, information, resources/services, and/or pertinent information as appropriate.
Cultivates and manages relationships with key stakeholders.
Manages budget, inventory, contract review, and supervision of staff.
Serves as a liaison between Auxiliary Services units and departments internal to the University.
Assists in developing Auxiliary Services annual report.
Serves as backup for the Executive Director of Auxiliary Services.
Represents Auxiliary Services in meetings that make campus-wide policies.
Assists in constructing the annual strategic plans in Auxiliary Operations area.
Performs other duties as assigned.

Supervision Exercised:
Supervisors are expected to support the Leadership Standards of Central Michigan University and foster a culture that inspires excellence. The Leadership Standards define how we lead and treat others in our teams. As leaders, it is our responsibility to seek input from our teams to continuously improve leadership abilities and demonstration of the standards. Additionally, it is our responsibility to encourage and support the growth and development of those whom we lead. At CMU, we encourage employees to grow both personally and professionally, and thus advance CMUs culture of excellence.

Employee Group: Professional & Administrative -Salary
Staff Pay Level:
Pay Range: $70,000 - $85,000 per year
Division: Finance and Administrative Services
Department: Auxiliary OperationsAuxiliary Services oversees the following campus departments: Auxiliary Operations, CampusCard Office, CMU Bookstore, CMU Dining (contract management), Events & Conference Services, Printing Services, University Events, and manages the financial responsibilities for the Office of Residence Life at Central Michigan University.
Position Status: Regular
Position End Date:
Employment Status: Full Time
FTE: 1.0
Position Type: 12 month
Weekly Work Schedule: Mon-Fri, 8:00 a.m. - 5:00 p.m. / weekends and nights as needed
Location: Mount Pleasant, MI
Posting Ends:
Open Until Filled: Yes

About the Department:
Auxiliary Services oversees the following campus departments: Auxiliary Operations, CampusCard Office, CMU Bookstore, CMU Dining (contract management), Events & Conference Services, Printing Services, University Events, and manages the financial responsibilities for the Office of Residence Life at Central Michigan University.

About CMU:
Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.

We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, masters, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.

CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.

Central is home to 17 mens and womens Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.

CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. Its part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the states largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.

Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions - Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more - are within easy reach of the citys central location in Michigans Lower Peninsula.

CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.

CMU Leadership Standards:
Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.

We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.

Please review the Leadership Standards before applying for this position.

Message to Applicants:
Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. In an effort to further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community.

You must submit an on-line application in order to be considered as an applicant for this position.

Cover letters may be addressed to the Hiring Committee.

Applicants are strongly encouraged to submit recommendation letters.

To apply, visit https://www.jobs.cmich.edu/postings/39280

CMU, an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight (see https://www.cmich.edu/offices-departments/OCRIE).
If you wish to see 'EEO is the Law' posters, please click here.
CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.
Inquiries about the application of Title IX can be made to CMUs Title IX Coordinator, the US Department of Educations Assistant Secretary, or both.
CMUs Title IX Coordinator can be reached at:

Phone: 989-774-3253
Office: 103 E. Preston St.
Bovee University Center, suite 306
Mount Pleasant, MI 48858
Email: titleix@cmich.edu







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